Pivot One-Eighty, doing business as Pivot ("Pivot," "we," "us," or "our"), operates the website https://go.pivotoneeighty.com (the "Site") and provides human resources consulting services, including support for companies and their leadership during organizational change management (the "Services"). This Privacy Policy explains how we collect, use, and protect information from visitors to our Site and clients who engage our Services.

By using our Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or Services.

1. Information We Collect

We collect the following categories of personal information:

a) Name
b) Email address
c) Mobile phone number
d) Business address
e) Payment information (processed for billing our consulting services)
f) Information you voluntarily provide when contacting us, requesting a consultation, submitting a form on our Site, or engaging our Services

We do not knowingly collect personal information from individuals under the age of 18. Our Services are directed to businesses and their leadership, not to children.

2. How We Use Your Information

We use the information we collect to:

a) Provide, operate, and improve our consulting Services
b) Communicate with you about your engagement, appointments, invoices, and account matters, including by email and SMS text message where you have consented
c) Process payments for Services rendered
d) Respond to inquiries and provide customer support
e) Comply with legal obligations and enforce our agreements
f) Analyze Site usage to improve the content and functionality of our website

3. SMS Text Messaging

Pivot may send SMS text messages to individuals who have provided their mobile phone number and expressly opted in to receive them, for example by checking the SMS consent box on a form on our Site. Consent to receive text messages is not a condition of purchasing any goods or services.

Messages may include consultation and appointment reminders, responses to inquiries, engagement and account updates, and customer support communications. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. After you send STOP, you will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again. For help, reply HELP or contact us at [email protected]. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Information

We do not share, sell, or disclose your personal information, including SMS opt-in data and consent, to third parties or affiliates for their marketing or promotional purposes.

We may share information only in the following limited circumstances:

With subcontractors or service providers who perform functions on our behalf, such as payment processing, website hosting, customer service, or analytics, and who are contractually obligated to protect your information. Subcontractors are bound by the same confidentiality and data protection obligations.

With aggregators and providers of text message services, solely to deliver our text messaging program.

When required by law, subpoena, or legal process.

To protect the rights, property, or safety of Pivot, our clients, or others.

In connection with a merger, acquisition, or sale of business assets, subject to the same privacy commitments described here.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include restricted access to client and payment data and secure handling of information collected through our Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Site uses Google Analytics to understand how visitors use our Site and to improve its content and performance. Google Analytics may use cookies to collect information such as pages visited, time spent on the Site, and general location data. This information is aggregated and does not identify you personally.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of our Site. We do not currently use any other advertising or tracking pixels, such as Meta Pixel, LinkedIn Insight Tag, or session recording tools. If we begin using additional tracking technologies, this Privacy Policy will be updated to reflect that use.

7. Your Rights

Depending on applicable law, including the Texas Data Privacy and Security Act, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses of your information. To exercise these rights, contact us using the information in Section 10 below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our Site or Services after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Pivot One-Eighty (DBA Pivot)
4040 N. Collins, Unit 146-244, Arlington, Texas 76005

https://go.pivotoneeighty.com | [email protected]

This Privacy Policy is governed by the laws of the State of Texas.